One to one, confidential video sessions with a kind, compassionate, emotional health expert + digital support through our application, Karla.
faq
SyncTALK is a telehealth counseling program that connects individuals to certified, masters-level counselors who can help build skills including coping with stress, anxiety, depression, relationships, grief, sleep, self-esteem and uncertainties. SyncTALK also offers in-between session support via our app, Karla.
Our specialists are Triple Crown-certified, masters-level counselors who are empathetic, supportive and have a wide range of experiences and specialties.
Karla is a bot/personal assistant/coach to help assist you with your well-being between therapy sessions and beyond. Karla is personalized to you, and she will encourage, nudge and support you through reminders based on your treatment plan with your specialist.
Faith Family believes emotional well-being is of utmost importance, and partnered with Synchronous Health to help provide care that meets you wherever you may be.
You’ll learn new skills to cultivate and adapt healthy behaviors in your life.
Yes, Christian counseling is available. To see which specialists offer this service, check their bio information (appears at end of registration).
Yes, we are HIPAA compliant. No personal details about you are shared with Faith Family or anyone.
Specialists are not available telephonically 24/7; however, our app Karla can be accessed 24/7 (though typically any specialist communication done through the app occurs during business hours)
Our nationwide team of specialists are specialized in different support types, including depression, burnout, anxiety, stress, post-traumatic stress disorder (PTSD), abuse, grief, Christian counseling, sleep, relationship conflict, addiction, eating disorders, loneliness, etc.
We do not currently have psychiatrists available.
Yes, you are allowed to pick a specialist that is within your state and network.
We currently only offer virtual telehealth sessions with our participants.
Standard sessions are 45 minutes; however, sessions can vary from 30 minutes to 1 hour.
Yes, we do see minors, ages 10 and up.
Click on “Get Started” then “Register Here,” then follow the prompted questions. Once done with the questions, it will take you to a page where you can choose from various specialists. You will then have the option to pick a date and time for an appointment with your preferred specialist.
We use a language line if a specialist who speaks Spanish is not available.
Benefits
Our participants are are improving their well-being and quality of life.
Compassionate
Counseling with licensed, specially trained emotional health experts who listen, help you develop strategies to cope and increase your confidence in managing through stress, anxiety, etc.
Convenient
One to one, confidential, video sessions, available from via your smart phone or laptop in the comfort of your own home or preferred location.
Flexible
Fits your schedule. Appointments available during the day, at night and on weekends.
Confidential
HIPAA compliant, no personal details are shared with Faith Family.
24x7
Between-session support from Karla, an app that delivers unique tips and reminders personalized to you.
Affordable
Services offered at discounted rates for Faith Family members.
Testimonials
Our participants report a 70% increase in their quality of life, emotional health and relationships.
"I absolutely loved my specialist. She was wonderful"
"It gave me someone to talk to during a difficult time."
"This program has been life changing for me."